Garivity Park

Gravity Park, Japan is committed to protecting your privacy. This Privacy Policy applies to our website ( ) and to any communications that you may have with us via email, Live Chat, Facebook Messenger, or in person on the telephone, or through any agents accounts. These Privacy Policies govern your use of this website. By using this website, you accept these policies in full. If you disagree with these privacy policies you must not use this website.

We periodically update this Privacy Policy. Any changes in the privacy policies will be updated to our subscribed customers.


For any queries or further information, Contact Us. We will be happy to help you any time.


The website uses ‘cookies’ to track certain information and behavior on the site so that we can improve the quality of our website and improve our own marketing performance.

What are cookies?
Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

On our website, the cookies stores information about which activity, the number of customers, the date and time. We may collect cookies to allow us to better understand our customers through data analysis which enables us to target advertisements according to your interests. Importantly collecting cookies is not the same as collecting Personal Data; cookies will not collect personal information such as your name, email address, postal address, or telephone number. Importantly collecting cookies is not the same as collecting Personal Data; cookies will not collect personal information such as your name, email address, postal address, or telephone number.

Our website may include code snippets provided by social media companies such as Facebook and Instagram that can sense if you are already logged in to a given social media account so you can easily share our content with other social media users via that account. These code snippets read cookies set previously by the social media company while you are logged in and using those services. We can not access any of your Personal Data via those cookies.

As is normal on most websites we use Google Analytics to aggregate the usage data of our website visitors to compile reports and help us improve our website. We use Google Analytics to count the number of unique visitors to a web page or to the purchase engine to record where and when the traffic to our website comes from. Google Analytics uses Cookies to gather this information.

Can I block cookies if I wish to not share the information?
By default most web browsers (Chrome, Firefox, Internet Explorer) accept cookies. However, most also allow you to either block them or to be notified of their presence. Instructions on how to do this are in the privacy or help documentation of your browser. Please understand that blocking cookies may affect your ability to purchase activity through our website.

Acceptable Use

You must not use this website in any way that causes any damage to the website or impairment of the availability or accessibility of the website; or in any way which is an unlawful, illegal, fraudulent or harmful purpose or activity.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to this website without Gravity Park’s written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Gravity Park’s written consent.

Your Rights

You have the right to expect that information which is collected and stored by Gravity Park is accurate, up to date and secure. You have the right to expect that information will not be disclosed to third parties for the purposes of marketing.
You have the right to “opt out” of any regular communication with Gravity Park which is not necessary for the provision of services. To notify Gravity Park of an intention to opt out of a particular communication, you can contact us.

You have the right to your information and it can only be accessed after contacting, discussing and in accordance with their privacy and information handling policy.

Collecting Your Personal Details

Your Personal Data is collected by our website. We collect the following information:
Your full name (first and last),
The number of people you are making an order for
Information about the activities, date and time,
An email address that we can send purchase confirmation to you
Optionally you can provide your gender and a contact phone number.
Without the above prescribed Personal Data, we would be unable to provide you with the Activities you book. Once at the Gravity Park Reception you will be required to provide further Personal Data that is necessary to conduct the Activity(s). This includes:
Your weight
A liability waiver
Optional demographic data such as where you heard about us and where you are from.

Stripe (Payment Gateway): We use the Stripe payment gateway on our website to process your Credit Card payments. We do not retain your credit card details in any way. To the best of our knowledge Stripe is a leading payment gateway and complies to all PCI Compliance regulations and Privacy and Data regulations. We also accept on-site payment for some of our activities.

Facebook, Twitter, Instagram: You may choose to communicate with us through these social mediums. These will collect information on you via cookies, unique identifiers for advertising, and usage data. Your personal privacy settings within these platforms determine if any information is available for us to view, however, we do not collect any data in this regard. Please consider the Privacy Policies of these platforms independently of us.

MailJet: Gravity Park automatically transfers your name and email address to our MailChimp account for sending newsletters. All newsletters contain an unsubscribe function. Media and PR inquiries are manually transferred to MailChimp for notification of relevant news and announcements pertaining to our Activities.

Trip Advisor: After the completion of the activity by you, We would like for you to review your experience on Trip Advisor. The information and Personal Data you provide in Trip Advisor is governed by the Privacy Policy of Trip Advisor.

We display content from other external platforms on our website that may collect non-personal identification information about your use whenever you interact with our Websites. The non-personal identification information may include but is not limited to, the browser name, operating system, IP address, versions, the type of computer and other technical information about your device and software. You are advised to consult the Privacy Policies of these services independently. These are:
Google and Facebook Analytics, Google Webmaster Tools, Google Fonts, Google Maps, YouTube, Google Tag Manager

On the website, we also include a form. This collects your name, email address, and some optional data. This detail is sent directly to us via email and is also stored in our website Content Management System. The Personal Data you provide here is used solely for the purpose of replying to your inquiry.

How do we use the information?

Gravity Park uses information for the provision of services to its clients. Gravity Park also uses information for the purposes of notifying its clients of changes to services, disruptions, and new products and services.

Gravity Park may disclose information to third parties when necessary for the provision of services. For example domain registries, hosting partners. We only engage in third parties which are known to be trusted and in compliance with privacy laws and accepted guidelines.

Gravity park uses client owned information for the provision of service only. Client-owned information is used for system accounting and system generated communications which are controlled by the client.

Gravity Park may be required by law to disclose information and client owned information upon being issued with a relevant court order.

How we secure your information?
Gravity Park takes the securing of information and client owned information seriously. Information security policies and practices have been developed by a qualified security professional and are enforced.

We do everything possible to protect your data. This includes but is not limited to HTTPS/SSL, SSH and other encryption protocols for data access. Sensitive and private data exchange between our website and any Third Party solutions as detailed above happens mostly over an HTTPS/SSL secured communication channel and is encrypted and protected with digital encryption keys. Our servers are protected by firewalls. The payment processing provided by Stripe as outlined above is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for you. We adopt appropriate data protection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Data, passwords if any, transaction information, any content and data stored on our servers. However, no security or encryption method can be guaranteed to protect information from hackers or human error, so our Services are provided on an “as is” and “as available” basis. Nonetheless, we do our very best to make sure your data is and remains 100% confidential.

For Agents

Gravity Park uses a carefully developed Content Management System for managing and recording interactions with our travel agent suppliers. We record data including your place of business, our meetings and telephone calls with you. when we visit you and your sales records. You have every right to request access to this information at any time.

Law and Jurisdiction

These privacy policies will be governed by and construed in accordance with Japanese law, and any disputes relating to these will be subject to the jurisdiction of the courts of Japan.

Breach of Privacy Policy

Without prejudice to Gravity Park and other rights under these policies, if you breach these terms and conditions and privacy policy in any way, Gravity Park deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.